Storacar Privacy Statement

Thank you for taking the time to read our Privacy Statement.

The Hotel for Fine Automobiles Limited (trading as Storacar (“Storacar”, "we", "us", "our") respects the privacy of visitors to its website and is committed to the protection of their personal information.

The purpose of this Privacy Statement is to explain what Storacar does with personally identifiable information that you provide to us via this website (the "Site"), such as your name, mailing address or email address, and any other information which is 'personal data', as defined in the Data Protection Act 1998 ("personal data"). The sections of this Privacy Statement below explain more about how your personal data will be gathered, protected, shared and for what purposes we will use that personal data.

Binding nature

By accessing and using the Site, you agree and consent to the collection, transfer, processing, use and disclosure of your personal data as outlined in this Privacy Statement.

Collection of Information

Some of our services require registration. Your registration on the Site and provision of your personal data allows us to send you information that you request or to contact you about Storacar services on either a one-time basis or longer, provide you with tips, helpful information, product news and updates and/or seek your views on our services. Registration is optional but if you choose to withhold any personal data requested by us, please note that it may not be possible for you to gain access to certain parts of the Site or for us to provide information or services that you have requested.

This Site is not intended or designed to attract children under the age of 18. We do not knowingly collect personal data via this Site from visitors in that age group without the explicit consent of a parent or guardian.

Data integrity

Storacar limits the collection and processing of personal data to what is necessary to fulfil the intended purpose of requesting such data. We shall take reasonable steps to ensure that any personal data collected is accurate, complete, and current.


We hereby notify you that we propose to collect and use your personal data in accordance with this Privacy Statement when you seek to register for a Storacar service. You may discontinue our use of your personal data if you later decide that you no longer want us to (also known as "opting out" or "unsubscribing"). If we wish to use this information for purposes other than those for which the data was initially collected, we will obtain your consent. We will also offer a means to opt out of receiving any further such communications.

Collection of Anonymous Computer Information

When you visit the Site, we do not collect any personal data about you without your permission. However, we do collect anonymous information about you if your computer is set to allow that type of collection. This type of information allows us to monitor traffic on the Site, evaluate customer interest and perform other market research activities, such as surveying browsing habits on our sites, including the Site. This may include the following anonymous information:

Use of IP addresses

An Internet Protocol (IP) address is a set of numbers that is automatically assigned to your computer whenever you log on to your internet service provider or through your organisation's local area network (LAN) or wide area network (WAN). Web servers automatically identify your computer by the IP address assigned to it during your session online.

Storacar, or third party companies acting on behalf of Storacar, may collect IP addresses for the purposes of systems administration and analyse the use of the Site. We also may use IP addresses to identify users of the Site when we feel it is necessary to enforce compliance with the Site's terms of use, or to protect our services, the Site or other users.


Storacar uses cookies on this Site to allow us to analyse its use and improve the experience for visitors to the Site. Cookies are tiny files, composed of a string of letters and numbers, placed on your computer by web page servers. To learn more about cookies and their use by Storacar, please review our cookie policy.

Use of Your Personal Data

We will use your personal data in the following ways: to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us; to provide you with information about other services we offer that are similar to those that you have already purchased or enquired about; and to provide you, or permit selected third parties to provide you, with information about services we feel may interest you.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the order form or registration form); to notify you about changes to our goods or service; and to ensure that content from our site is presented in the most effective manner for you and for your computer/device.

Sharing Your Information with Third Parties

Storacar will not share your personal data with third parties who are not associated entities (such as members of our group of companies – for which, see below) for their own use unless we have obtained your consent to do so. When you provide personal data to Storacar, it will be accessible to some of Storacar's business partners, such as companies we retain to fulfil requests for information or provide assistance on specific programs or projects. Storacar requires third parties to whom it discloses personal data to protect personal data using substantially similar standards to those required by Storacar. We also require that these third parties not use your personal data for any use that is not specifically authorised by Storacar.

There may also be instances in which Storacar is required to share your information with third parties who have not been retained by us (directly or indirectly), such as if we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of a criminal or other legal investigation or proceeding. Furthermore, in the event that Storacar sells or buys any business assets or if Storacar or substantially all of its assets are acquired by a third party, we may disclose your personal data to the prospective seller or purchaser. Entities receiving personal data under these conditions typically have privacy requirements that apply to their handling of your information.

Personal data collected from you may also be transferred to a third party in the event that the business of the Site and the customer data connected with it is sold, assigned or transferred. In the event that such sale, assignment or transfer should occur, Storacar would require the buyer, assignee or transferee to treat your information in accordance with this Privacy Statement.

Sharing Information with Other Storacar Companies or Affiliates

The personal data that you provide to Storacar may be shared with other companies within the Storacar group of companies. This may mean that your personal data may be transferred to Storacar affiliates at, and stored at, a destination outside the European Economic Area (the "EEA "). By submitting your personal data, you agree to this transfer, storing or processing. Other Storacar companies or affiliates that may receive your personal data will abide by substantially similar privacy requirements relating to your personal data. Other Storacar companies to whom we provide your personal data may use your personal data in the same way as we may. We strive to protect personal data entrusted to us no matter what country the information is stored in or transferred to, and have appropriate procedures in place to help ensure the security of your personal data.

Security of Your Information

We use appropriate technical, administrative and physical safeguards to protect data that you provide to us from loss, misuse or alteration. Despite these safeguards, it is not possible to guarantee the absolute security of personal data. Internet transmissions, particularly email transmissions, are never 100% secure or error-free. We also caution you to guard your own computer and password against unauthorised access or use by others.

Links to Other Sites

This Privacy Statement applies only to the Site and not to third party web sites. The Site may contain links or references to other web sites maintained by third parties over which Storacar has no control. Similarly, the Site may be accessed via third party links or web sites over which Storacar has no control. While we aim to ensure that such web sites are of a high standard, we cannot guarantee the privacy standards of web sites to which we link. This Privacy Statement is not intended to be applicable to any linked, non-Storacar owned or operated site.

Please ensure that you check the legal and privacy statement posted on each website you link to before entering any personal data.

Updating and Accessing Information

We encourage you to update all information that you provide to us to ensure that such information is accurate and current (e.g., updating your mailing address if you move). This will help us continue to provide information that best meets your needs. The Data Protection Act 1998 gives you the right to access information held about you. Your right of access to your personal data can be exercised in accordance with that Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. You can also exercise the right at any time by contacting us at the address given below. All requests to update or access your information will be subject to verification of the identity of the requesting individual, to help protect your data from unauthorised access or alteration by third parties. Storacar complies with laws and regulations applicable to the right to amend your data in our files.

Updates to Storacar Privacy Statement

Storacar may update this Privacy Statement from time to time. If the changes are material, we may post a notice on the Site but we may not always update you. We encourage you to review our Privacy Statement periodically so that you aware of any changes. Your continued use of the Site constitutes your agreement to the Privacy Statement and any updates.

How to Contact Us

If you have any questions about our Privacy Statement, please write to us at

Storacar Cookie Policy

We collect information directly from you in a number of ways. One way is through our use of ‘cookies’. Most websites use cookies in order to make them work, or to work more efficiently, as well as to provide information to the owners of the website. They help us to understand how our customers and potential customers use our website so we can develop and improve the design, layout, content and function of the site. Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website – for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you. This means that when you go back to a website, it can give you tailored options based on the information it has stored about you on your last visit.

Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form.

Where there is a login process relating to buying products or services from us we also use cookies to store personal registration information so that you do not have to provide it to us again on subsequent visits.

The rules about cookies on websites have recently changed. If you are uncomfortable with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer. You can also delete any cookies that are already stored on your computer’s hard drive. However, please be aware that if you do delete and block all cookies from our website, parts of the site will not then work. This is because some of the cookies we use are essential for parts of our website to operate. Likewise, you may not be able to use some products and services on other websites without cookies.

To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit

If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site. Alternatively, you may opt out of receiving information from us by e-mail, telephone or post. Our phone number is +44(0)1234 751 487, or you can e-mail us on


Effective date: March 2017 These terms and conditions of storage together with all order forms, renewal forms, policies and documents referred to in it detail the terms on which the services will be provided. These terms and conditions of storage (collectively the "Terms of Business") will apply to the services made available by Storacar and specified on the order form/renewal form as the services to be performed by Storacar (collectively the "service").


The services are provided by The Hotel for Fine Automobiles Limited t/a Storacar (hereafter referred to as "Storacar", "us" or "we"), a private limited company registered in England and Wales with company number 023876752 and registered office at Acre House, 11/15 William Road, London, NW1 3ER and VAT number [please include]. Storacar provides long term storage and care of fine vehicles in the United Kingdom. By accessing the Storacar website ( or visiting the car storage facilities you are under no obligation to accept the services. You accept these terms and conditions of storage and you will comply with them and you agree to the collection and use of your personal data in accordance with the privacy policy ( We recommend that you print a copy of these terms and/or save them for future reference as well as checking these Terms of Business regularly to account for any updated versions. If you do not agree to these Terms of Business you must not use our service. We may revise the terms of these Terms of Business from time to time by amending and posting a new version of these Terms of Business (or any of our policies) online. It is your responsibility to check the Terms of Business. Where we have entered into a contractual arrangement with one another in respect of the vehicle storage services, we will take reasonable steps to notify you of any changes to the Terms of Business and your continued use of the service will denote your acceptance of the updated Terms of Business, as they are binding on you.


By accessing the services you confirm that you will comply with these Terms of Business; you confirm that you are the owner of the vehicle. You shall on or before presentation of the vehicle for storage inform us, in writing, of any special issues required due to the particular nature of the vehicle giving precise details and specifying all precautions necessary. Your attention is drawn to Section 4 – Liability and Insurance, below. We may terminate, discontinue or change all or any part of our service offering, without notice. We will not be liable to you if for any reason our service offering is no longer available for any period. We reserve the right to move the vehicle by driving or otherwise as we deem necessary or appropriate. We further reserve the right to move any vehicle to any other location in the event that the storage facility has to be closed either permanently or temporarily, as deemed appropriate by Storacar. Storacar reserves the right to forcefully enter a vehicle in such a manner as it deems necessary, without being liable for damage caused to facilitate the exercise of the rights conferred in the above paragraph or to abate any nuisance caused by the vehicle.

Documentation and details

It is your sole responsibility to ensure that all ownership documentation and other such documentation (as required and requested by Storacar) is provided prior to presentation of the vehicle for storage. Storacar will not store your vehicle unless and until it is in possession of the V5C registration certificate confirming that you are the registered keeper of the vehicle. In the event that your vehicle is sold in accordance with these Terms of Business, Storacar retains the right to transfer registration of the vehicle to the new owner using the V5C registration certificate as provided to Storacar prior to commencement of the vehicle storage, in accordance with these Terms of Business. You warrant that all information provided by you in respect of the vehicle and yourself is true, accurate and correct. It is your sole responsibility to keep your contact details up to date and to notify Storacar of any changes to your address or contact information. Any notice or communication required to be given or sent by Storacar to you in connection with this agreement shall be deemed to be properly given if sent by post addressed to you at the last address of which you shall have given notice to us.


Storacar provides long term storage facilities and care to owners of fine cars, the minimum initial term of storage of a vehicle is three (3) months, and is subject to an upfront, non-refundable, payment of three (3) months' storage charges. Subject to the minimum term, the initial storage term may be such term as is agreed by Storacar and you. Any extensions of the agreed initial (or subsequent) storage period will be on the same conditions as these, subject to any adjustment of charges or notice of a change to these Terms of Business. Storage charges will be invoiced on a monthly basis, in advance, and are payable by direct debit (or, subject to any applicable surcharge, by direct debit), in accordance with the payment mechanism stipulated on the order or renewal form. All storage fees must be settled in advance, unless expressly agreed otherwise in writing. Storage charges do not include the cost of any carriage of a vehicle to or from storage. Storacar may increase storage charges from time to time on providing 21 days prior notice. If you fail to make any payment due to Storacar under these Terms of Business by the due date for payment, without limiting any other remedy we may have under these Terms of Business, you shall pay interest on the overdue amount at the rate of 4% per annum above the Bank of England's base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment. You shall pay the interest together with the overdue amount. You agree to grant Storacar a particular lien on the vehicle/ goods being stored in accordance with these Terms of Business, as well as a general lien permitting us to retain the vehicle and any other goods stored by you with us as security for payment of all sums claimed by Storacar on any account. In the event that you have failed to make payment within 28 days from the date that the sums fall due, Storacar may, at Storacar's discretion, remove the vehicle from the secured storage facility and place it at any other location on the premises, whether protected from the elements or otherwise.

Storacar may refuse to deliver or grant access to the vehicle to you unless all storage charges accrued due and other such sums have been paid in full. Storacar may at any time require you to remove any vehicle upon 28 days' notice in writing. If you fail to remove the vehicle from the custody or control of Storacar by the due time (notice in accordance with these Terms of Business having been given) Storacar reserves the right to dispose of the vehicle in accordance with these Terms of Business. Further to the rights granted in the preceding paragraphs,

if you fail to pay any outstanding sums due to Storacar (including but not limited to any unpaid storage charges and/or interest due on any overdue payment) Storacar may, without prejudice to its other rights and remedies, issue you with a final notice for payment of outstanding sums due, together with notification that in the event of your continued failure to settle any outstanding sums within 28 days of receipt of such final notice, Storacar may sell your vehicle.

In the event that Storacar proceeds with the sale of your vehicle, the proceeds of sale shall be used to cover the unpaid debt (including any costs incurred in the sale of the vehicle and costs of enforcement). After all outstanding sums due to Storacar have been settled, any surplus proceeds of the sale will be held on trust for you. Provided that you have paid all sums due to us, you shall give Storacar at least 7 days' notice of your intention to remove any vehicle from the premises, which removal may only take place during normal working hours of 9am to 6pm or otherwise by agreement with us.


Storacar does not insure individual vehicles and responsibility for maintaining insurance in respect of any vehicle deposited with Storacar shall at all times remain solely with you, the vehicle owner. We strongly recommend that you maintain a storage insurance policy for fire, theft, accidental damage in store and any other risks as you may require to be insured against. Storacar does not accept, and you agree and understand that Storacar does not accept, any liability for destruction, damage or loss to the vehicle or any items contained within the vehicle presented for storage howsoever caused, nor any delay, non-delivery, late or mistaken delivery, unauthorised delivery or non-compliance with instructions (hereafter collectively referred to as "loss") provided that if and to the extent the loss is directly caused by neglect or wilful default of Storacar shall accept liability for loss up to the maximum of liability specified and agreed by both parties in the paragraph below. Storacar accepts a maximum liability equivalent to the lesser of (a) £100,000 per vehicle and (b) the storage fees paid by you to Storacar in the 12 months preceding the event giving rise to liability. Under no circumstances will Storacar be liable to you for any loss of profit or income or goodwill or indirect or consequential loss of any kind.

You are strongly advised to maintain insurance cover for the vehicle throughout the time that it is in storage with us. We are not and will not be held responsible for any loss, damage or destruction of any vehicle whilst in the control of a third party provided that you have requested or implicitly agreed with the relevant procedure or service being provided by a third party over which Storacar has no control. Storacar shall have no responsibility or liability for any malfunction or failure (including but not limited to mechanical and electrical issues) directly or indirectly resulting from the vehicle being in storage or occurring thereafter. Storacar shall be relieved of its contractual obligations to the extent that their performance is prevented by or the non-performance results wholly or partly, directly or indirectly from anyact, neglect or default of the vehicle owner including any breach by you of these Terms of Business or non-payment, or by storm, flood, fire, explosion, breakdown or unavailability of plant and/or machinery, riot, civil disturbance, industrial dispute, labour disturbance or cause beyond our reasonable control. Any and all claims made by you against Storacar shall be notified in writing to Storacar within 21 days of such claim being brought to your attention or of the vehicle being delivered, whichever shall be sooner, and any claims not brought against Storacar within such timeframe shall be deemed waived.


The service is not intended for use by minors and no one under 18 years of age is permitted to enter into a contractual arrangement with us. By using the Storacar services, you confirm that you are over 18 years of age. These Terms of Business do not create or intend to create an agency, partnership, joint venture or any other such relationship between us. Storacar may assign or transfer its rights and obligations under these Terms of Business without your prior consent, provided such assignment or transfer is on the same or equivalent terms to the relevant third party. In the event that any of the provisions of these Terms of Business are held to be invalid, void or unenforceable, the remaining provisions will remain in full force and effect. When the vehicle is presented for storage, no explosive or dangerous articles may be deposited in the vehicle and the vehicle shall be in such condition so as not to cause damage or injury or the likelihood of damage or injury to the Storacar storage facility, to any other vehicles or to any Storacar employees, contractors or workers and you agree to indemnify Storacar against any loss or damage we may suffer as a result of breach of this term and you agree to pay all costs and expenses incurred in, and our reasonable charges for, dealing with the breach and its consequences. Whilst every effort will be made to give your vehicle the prescribed maintenance on the due day we reserve the right to be flexible in regard to the operation of the maintenance schedule. These Terms of Business are governed by the laws of England. If you have a dispute please do contact us before taking any action and we will try to resolve issues with you; however, if we and you cannot do so then you agree the courts of England will have jurisdiction to settle any dispute or claim arising under these Terms of Business.


By [clicking/typing your name] into the e-docusign platform, you are agreeing to these Terms of Business as you would by signing a hard-copy of the Terms of Business in wet-ink.